Summary:
A lot of things that were routine are becoming automated. We’re seeing this with automated sales calls, and we’re seeing it in offices, where administrative work – like scheduling meetings, and other kinds of co-ordination – can be done with software.
"In most cases, computerization seems to take a piece of a job,” says Dr. Levy." Computerization often takes a task, so it takes jobs indirectly." Technology can only be seen as a complement rather than a substitution.
Giving grunt work to the robots can make for happier and more productive employees (assuming they weren’t laid off) but only if it’s done right. To see that boost in engagement, and to benefit from it, managers will need to develop “new areas of activities that allow those workers to function on higher levels of sophistication,” Dr. Leiter says.
Still, when it comes to managers motivating and engaging their work force, there may be an irreplaceable value to old-fashioned human-on-human interactions.
Opinion:
To me I think that robots or lets say technology actually think or act faster than humans. For example, maths. It is extremely difficult for a average human to do complex maths mentally. But for a calculator, it just take a few seconds. Its true that technology does bring us convenience, but is it really better than human? Robot does not have the brain that humans have. It is known that human have the most complex brain than any living things. Robot I shall say is dead-pan, it doesn't have the type of feelings that all humans have. Robots only listen to orders, but they can't think on their own.
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