Friday 20 June 2014

Could your next boss be a robot? By: Sherman Teo

In his famous laws of robotics, science-fiction writer Isaac Asimov decreed that robots cannot hurt humans, but he didn’t say anything about not taking our jobs. Automation in the workplace isn’t new – economist John Maynard Keynes warned of “technological unemployment” as far back as 1930. A lot of things that were routine are becoming automated. We’re seeing this with automated sales calls, and we’re seeing it in offices, where administrative work – like scheduling meetings and other kinds of co-ordination – can be done with software. Computerization often takes a task, so it takes jobs indirectly. For example, the ATM [automated teller machine] took one part of a teller’s job and so banks needed fewer tellers. Giving grunt work to the robots can make for happier and more productive employees (assuming they weren’t laid off) but only if it’s done right. To see that boost in engagement, and to benefit from it, managers will need to develop new areas of activities that allow those workers to function on higher levels of sophistication.

In my opinion, I think that humans are starting to rely more and more on robots and regardless of what we do now, we will always need a robot. We can communicate with each other now with just a click of the button on our phone or we can send a letter quickly through an email rather than a phone. We are starting to over rely on technology and in the future these technology may even take over most of the tough jobs therefore leaving the office jobs for humans. With the increase in the amount of robots doing our work, I believe that humans are now abusing the usage of technology.

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